Do you have any of the following billing issues:

  • Estimations for longer than 3 months
  • Disconnection and re-connection fees despite paying on time
  • Interest on amounts in dispute
  • Incorrect billing/reading
  • Residents not receiving accounts despite requesting them
  • Queries/disputes not resolved to date
  • Disconnection without prior notice
  • Issues experiences regarding the double billing system

Please fill in the form and let us know! We will include all submissions in our court application against the municipality.